From: Jonathan Harrison [jonathan_harriso@hotmail.com]
Sent: 16 November 2005 13:43
To: Jonathan Harrison
Subject: Fw: Baroni Offshoring Newsletter' - 32/05
 
 
-------Original Message-------
 
Date: 08/31/05 13:09:50
Subject: Baroni Offshoring Newsletter' - 32/05
 
 
 

In spite of Rising staff wages - Indian IT managers among lowest paid in the world.

The information technology sector is among India's top paymasters. However, Mercer Human Resources Consulting survey points that IT Manager in India are among the lowest paid in the world. IT managers - defined as those who are responsible for developing IT systems and managing a company's IT specialists - in India, on an average, earn $26,500 a year, the survey said.

While the top earners are IT managers in Switzerland who take home an average of $1,61,900 a year, those who earn the least are IT managers in Vietnam who are paid an average of $20,100 a year.

The survey, which covered 5,300 companies across the world, found that eight of the 10 highest-paying countries for IT managers are in Western Europe.

Japan and Hong Kong are the only two non-European nations that rank among the top 10 in terms of pay to IT managers. According to the survey, IT managers in Japan earn on an average of $1,12,300 a year and those in Hong Kong $97,600 a year.

German IT managers earn an average of $1,26,700 a year, while those in Denmark take home an average salary of $1,16,000 a year. IT managers in the US, which is ranked 14th, earn an average yearly salary of $89,100.

At the other end of the scale, IT managers in the Philippines earn an average salary of $20,700 a year and those in Bulgaria and Malaysia an average of $28,800 a year, the survey found.

However, the recent Q1 results reported by the Indian IT services firms have been marked by the impact of rising staff costs. With offshoring growing around 30~40%, requires hiring thousands of talented people every quarter. Most Indian companies tend to be weighted towards freshers to sustain the growth.

The wage pressure have been hardest on the 2nd and 3rd tier Indian firms that are not well known and do not have as deep a bench. This will get worse as 'established multinational companies like IBM and Accenture start hiring more freshers out of school'.

While the larger IT firms say entry level wage hikes are not being considered, they acknowledge that recruits between three and five years of experience is becoming dearer. Employees have been more aggressive in negotiations knowing they have other options such as IBM or Accenture who pay better salaries unlike the rock bottom paid by Traditional Indian vendors.

As, John McCarthy, the analyst, from Forrester, said, 'Remember, half of the wage increase is offset by productivity investments that the top-tier suppliers are making.' - larger Indian IT firms, are finding faster and better ways of doing a given task. They aim to use fewer people and less time to perform the task the next time round and ensure fewer errors as well.

In addition to offset the wage increase, larger, Indian and foreign firms are moving to smaller cities, while the smaller firms are moving to become specialist in niche areas.

 

 
 Top Stories
 

European Financial Services Embrace Horizontal Business Process Outsourcing (BPO) Services
European financial services to move from individual task outsourcing to more complete/multi-function outsourcing.'There is a clear move towards a more strategic view of horizontal BPO manifested through the increasing interest in cross-function horizontal BPO services and complete centralized shared service outsourcing,' says Anders Maehre, financial services analyst at Datamonitor and author of the study. 'This shift is being driven by increasing vendor credibility, operational risk regulation and improved acceptance of global sourcing models.'

U.S. Insurers Put Outsourcing Back on the IT Agenda, Says Datamonitor
U.S. insurers will spend more on external IT solutions -- such as outsourcing and professional services -- than on internal IT during 2005. Looking ahead, the industry analysts say U.S. insurers will turn more and more to professional services providers and consultants for developing, implementing and managing complex technology projects.

SMEs to boost infotech services in Asia
According to a study by Access Markets International Partners, the Small and Medium Enterprises (SMEs) are expected to fuel the growth for the IT sector across the Asia-Pacific region. The report predicts that the IT sector revenues for the region outside of Japan to increase from USD 11 billion to USD 17.7 billion by the end of 2009. Fifty percent of the growth is expected to come from medium-size business with 100 to 999 employees. An IDC report also predicts that the boom in outsourcing and managed services to help fuel the region's IT market. IDC predicts the demand for managed services in the Asia-Pacific region outside of Japan to cross USD 14.6 billion this year, from USD 13.2 billion last year.

DWP continues IT outsourcing with new 520 million-a-year EDS contract
On average, over the next five years, the Department will be spending around £520 million a year on services delivered by EDS, compared to more than £700 million a year spent since the DWP was created. If EDS performs well under the contract the Department could award the company additional work valued at up to £180 million over the lifetime of the contract

ING-DiBa Signs Long-Term Outsourcing Agreement With KORDOBA
ING-DiBa AG, Europe's direct bank, With more than euro 51.9 billion in assets has has signed a multi-year application management and IT outsourcing agreement with KORDOBA, a subsidiary of Fidelity National Financial Inc.

UK's BG Group to outsource customer billing to India
UK's BG Group PLC plans to outsource billing of 18 mln customer accounts to India, Press Trust of India reported from London, citing a BG spokesman.

Motorola to set up back-end operations and increase R& D strength in India
Motorola Inc has plans to set up back-end operations such as assembling of semi-knocked down units of mobile handsets in India. The company, which has a 2900 strong R&D and sales team in Bangalore, will add 1000 professionals here by the end of 2006, said chief executive officer Edward J Zander

Convergys Corporation Hires Russell to Manage Defined Benefit Plan
Specifically, Convergys will employ Russell's advisory and investment management services in an integrated package that will include assignments in the plan's U.S. equity, international equity and fixed-income portfolios.

Wal-Mart to increase outsourcing from India
The company has already outsourced goods worth about $1.2 billion and intends to source goods worth a little over $300 million this fiscal. Wal-Mart outsource textile and handicraft goods from a lot of Indian companies and plan to get more companies to supply goods to it.

US Education Department data network deal goes to Perot Systems
Under the contract, Perot Systems’ government services subsidiary will provide support for ongoing data definition, acquisition, usage, quality and infrastructure. The company also will provide support for knowledge management, information technology platform infrastructure and capacity building. Perot Systems will provide additional network enhancements as required and ordered by the department.

 
 Service Provider News
 

HP to Open BPO Center in Romania
'Hewlett-Packard Co is planning to open a new business process outsourcing center in Romania, following stronger-than-expected demand for its finance and accounting services.

Liberata & Gecis announce strategic partnership
Gecis has formed an alliance with Liberata, a UK-based BPO company, to provide the UK life and pension industry an integrated 'rightshore' outsourcing solution. The partnership is looking at providing a solution to the UK Life and Pensions market combining Liberata's FSA regulated systems, process and knowledge management capabilities, with Gecis' process re-engineering and process improvement capabilities and offshore process experience.

Atos Origin wins IT outsourcing agreement from Germany’s Premiere
Under the agreement, starting September 1, 2005, Atos Origin will assume IT functions which are not part of Premiere television company core activities. These cover desktop and server management, operation and development of back office applications and company-specific software, and also the management of IT support for all PC workstations at Premiere in Germany and Austria.

Mellon unit to oversee Louisiana retirement system
Mellon Global Securities Services, a subsidiary of Mellon Financial has been named as the master custodian for USD 7 billion in public funds, administered by the Louisiana State Employees Retirement System (LASERS). Under the contract, Mellon will provide global custody and securities lending services, and its Russell/Mellon affiliate will supply performance measurement and analytics. Earlier this month, Mellon Global won a contract to oversee $113 billion in public funds administered by Florida's State Board of Administration. ..

Twinstar S’ware inks $2m deal with US Co
Twinstar, India has reached an exclusive marketing deal with an US based BPO Company for marketing the Yellow Pages space in UK and for providing back office support for developing the Yellow Pages.

Wipro increases Toshiba business
Wipro Technologies, the global IT services business of Wipro Limited, has set up its second offshore development centre in Bangalore for Toshiba Mobile Communications Company

MS, Nasscom launch quality certification
Microsoft Corporation India Pvt. Ltd, along with the National Association of Software and Services Companies (Nasscom), today announced the launch of a certification to assess the quality of the software development process undertaken by independent software vendors (ISVs) in India.

NASSCOM to collect data of BPO professionals:
NASSCOM (National Association of Software and Service Companies) has decided to collect the data and personal details of the software professionals working in the BPO sector to prevent data theft.

TCS unveils ISC in Chennai
Tata Consultancy Services had inaugurated an exclusive Insurance Solutions Centre (ISC) that would consolidate the vast domain knowledge of the IT major under one roof as part of a strategy to provide niche expertise and a delivery model with global benchmarks to service its expanding customers in insurance vertical.

HCL Tech Q4 net drops; guidance upbeat — Have funds, will buy, says Shiv Nadar
HCL Technologies today posted a 19.3 per cent year-on-year decline in consolidated net income for the fourth quarter ended June 30, 2005. Deustche Bank, which outsources software services worth over $100 million annually is their major customer

 

 

 

 
 

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